Kaiser Permanente and the Alliance of Health Care Unions

Stories

Future Ready speakers Priscilla Gill (left) and Dawn Nelson (right) of Mayo Clinic discuss the future of workforce learning with moderator Peggi Winter of Kaiser Permanente.

Keep Learning to Stay Future Ready

Get tips on future of workforce learning; view webcast recording for internal use

Anthony Frizzell, mental health assistant and member of OPEIU Local 2 says, "It is imperative that we relate to the patient in the way the patient wishes."

A Matter-of-Fact Approach to Gender Issues

Better serving transgender teens.

January 4, 2016

"Why reinvent the wheel?" asks Marianne Henson, RN, the clinical operations manager at Falls Church, Virginia. "We already knew what worked."

Boost Your Borrowing

Someone else's idea can be good for a quick win.

March 24, 2015

Registered nurse Angela Williams-Edwards, a UFCW Local 400 member, reaches out to patients who

need help managing their high blood pressure and also to colleagues eager to adapt successful improvement efforts from her UBT.

Don't Be Shy

A team spreads a proven practice and helps save lives.

March 24, 2015

The endoscopy unit-based team at KP's Falls Church facility

The endoscopy team at KP's Falls Church facility has reduced appointment no-shows—which helps improve access—by borrowing a successful tactic from other teams: making phone calls to remind members of their upcoming appointments.

Steal Shamelessly

Making the most of a good idea.

March 24, 2015

Teo's stay in the NICU after he was born led dad Trav Ichinose to become an active member of the team's parent advisory council, contributing his voice to improving performance.

Giving Patients a Voice

Caregivers get tips from patients.

March 17, 2015