Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Stories

two women at a meeting table, holding up documents
Su-Xian Hu, assistant clinical director and management co-lead, with Runeet Bhasin, union co-lead and UNAC/UHCP member (left to right)

Communication, Commitment, Consensus

UBT co-leads bond thanks to partnership basics.

September 5, 2017
three people talking together in an audiology exam room

Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager. 

Listening Is Key for Audiology Co-Leads

How to value each other’s different skills and background.

September 5, 2017
Alt=”Teo Ichinose with his parents.“

Teo's stay in the NICU after he was born led dad Trav Ichinose to become an active member of the team's parent advisory council, contributing his voice to improving performance. 

Giving Patients a Voice

Caregivers get tips from patients.

March 17, 2015
team members

Englewood Primary Care UBT members work together to manage patient inquiries.

Patients Win After Team Ignores Traditional Hierarchy

Physicians pitch in to help short-staffed nurses.

June 12, 2013