Kaiser Permanente and the Alliance of Health Care Unions

Stories

Future Ready speakers Priscilla Gill (left) and Dawn Nelson (right) of Mayo Clinic discuss the future of workforce learning with moderator Peggi Winter of Kaiser Permanente.

Keep Learning to Stay Future Ready

Get tips on future of workforce learning; view webcast recording for internal use

A group of health care workers posing together

Dental teams in the Northwest, like this one, keep patients comfortable and satisfied.

Dental Teams Put Patients at Ease With "Spa-like" Services

How to give members a "wow" experience.

May 18, 2016

A patient advisory council in Southern California meets to discuss service and quality issues.

Learning by Listening: Patient Advisory Councils

Patients speak up, help improve service.

October 3, 2014

Tangela Ford-Brown, a patient care technician in Northern California and SEIU UHW member, with patient Macan Singh

Around the Regions (Summer 2013)

A look at performance improvement work in each region.

July 1, 2013

It took some teamwork to tackle this paperwork backlog.

Behind-the-Scenes Service

Tackling a massive backlog.

May 21, 2012