Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Tools

Unit-Based Team Toolkit: Starting a UBT

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Set the course for success.
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Sponsor & Leader Resource Guide for UBTs- Section 2

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Tools that support leaders through changing roles
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Unit-Based Team Toolkit: Leading Meetings

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Set an agenda, use the time and take notes.
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Bulletin Board Poster—Tip Sheet

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Make your boards rock with these ideas.
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Sponsor & Leader Resource Guide for UBT- Section 3

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Tools that support leaders through changing roles
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Unit-Based Team Toolkit: Improving Performance

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Point them forward.
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Sponsor & Leader Resource Guide for UBTs- Section 4.1

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Tools that support leaders through changing roles
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Unit-Based Team Toolkit: 5. Communication

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Job aids, tools and templates to aid your communication.
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Sponsor & Leader Resource Guide for UBTs- Section 4.2

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Tools that support leaders through changing roles
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Unit-Based Team Toolkit: Coaching

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Harness their talent.
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Sponsor & Leader Resource Guide for UBTs - Section 4.3

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Tools that support leaders through changing roles
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Unit-Based Team Toolkit: Rewards, Recognition

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Don't be afraid to toot the horn.
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Sponsor and Leader Resource Guide

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Tools and information to help leaders work in partnership.
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Meeting Sanity Check

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How much can you reasonably accomplish in the time allotted?
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The "I" Message

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Opening the door to communication and understanding
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Soliciting Feedback

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How to receive—and apply—feedback.
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UBT Support Evaluation Form

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Determine the effectiveness of your sponsors
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UBT Developmental Support Plan

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A checklist for facilitators
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What to Do When a Team Is Stuck

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Get creative. Move forward.
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How to Have a Healthy Meeting

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Tips for an effective and well-attended meeting.
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Establishing Measures

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Tips for establishing measures and measuring data.
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Making Decisions in Partnership

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Coming together to choose the path forward.
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Tip Sheet: A-HEART Service Recovery

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For when a member/patient expresses a problem or concern
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Coaching Co-Leads on Using Metrics

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Numbers not your thing? Check out this hand tool!
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