Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Tools

Making Decisions in Partnership

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Coming together to choose the path forward.
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Tip Sheet: A-HEART Service Recovery

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For when a member/patient expresses a problem or concern
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Coaching Co-Leads on Using Metrics

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Numbers not your thing? Check out this hand tool!
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Facilitative Behaviors

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Better conversations are a few steps away.
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UBT Success Factors

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Essential tips for sponsors and leaders
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Understanding Sponsorship Checklist

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Where to start.
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Steps to Build an Agreement

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Techniques for facilitating a meeting
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Management vs. Leadership

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The division of labor, from beginnings through outcomes.
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Sponsor and Leader Behaviors: Traditional vs. Transformative

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Chart leads the way to team-based approach
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Mindsets of Successful UBTs

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Six ways team members can learn to evolve their thinking
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Creating a Performance Excellence Culture

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Six characteristic behaviors of high-performing workers.
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Applying Social Movements to Health Care Improvement and Reform

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Radical revolution—the way of health care improvement?
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Helen Bevan on Social Movements: Theory and Practice

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A presentation from the 2009 Union Delegates Conference
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UBT Success Examples: YTD 2012

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The results achieved by UBTs' tests of change
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Make the Workplace Safer: Imaging Tech Staff

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How to spot and eliminate safety issues.
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UBT Project Prioritization Matrix

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Help unit-based teams prioritize their goals
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Powerpoint: Nurses Help Newborns Get Closer to Moms

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Team increases post-birth skin-to-skin contact
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Health and Safety Champions — January 2019 Focus

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Find and fix safety hazards with this easy-to-use tool.
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UBT Fair Passports

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Encourage participants to visit several teams.
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Word Search: Get Your Spread On

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Share your best practices far and wide.
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Powerpoint: Cute Kids Inspire Clean Hands

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Team boosts scores on hand-washing observation surveys
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Icebreaker: The Human Web

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Spin some fun with your team using the yarn icebreaker!
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Make the Workplace Safer: Material and Supplies Management

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Spot hazards and eliminate risks.
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Powerpoint: How a Contest Can Lead to Safety

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Team drastically reduces workplace injuries.
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