Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Tools

Crossword: Business Literacy

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Test your knowledge of business terms.
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Borrow an Idea

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Beg, borrow and steal...it's OK!
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Poster: 10 Ways to Eliminate Waste

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Supplies a mess? Here's help.
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Business Literacy Training Glossary

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What's T&B or FTE? Check out this business glossary.
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Hank Libs: Show Me the Money

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Gain tips to cut waste, save money—and have fun doing it!
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Poster: Medication Reconciliation Keeps Patients Safe

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Georgia team reduces duplicate medications.
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10 Essential Tips for 'Greening' Your Work Life

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Learn 10 environmental tips from Green Team leaders.
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Poster: Action Item Template

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Make team priorities clear and easy to follow.
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PPT: Medication Reconciliation Keeps Patients Safe

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A Georgia UBT reduces duplicate medications.
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Poster: UBT Ends Losing Streak

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A success story about keeping track of instruments.
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PPT: Assigning Ownership of Surgical Instruments Saves Thousands

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A Colorado UBT finds a way to better track its instruments.
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Poster: Improving Mammogram Rates

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Team communication boosts preventive care.
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PPT: Communication Improves Mammogram Rates

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Maryland team leads the way to early diagnosis.
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Hank Libs: Calling on Sponsors!

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A fun way to show the importance of sponsors.
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LMP National Dashboard Guide #2: Getting Around

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Find your way through KP's performance metrics.
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LMP National Dashboard Guide #3: Reports

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Take the third step and generate reports on metrics.
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Unit-Based Teams' Growing Focus on Cost of Care

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Efficiency and cost reduction lead concerns.
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Poster: Three Steps of Systems Thinking

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Use these when solving a problem.
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Puzzles and Games Answers (Fall 2012 Hank)

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When you've finished that puzzle or game. . .
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LMP National Dashboard Guide #1: Logging In

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Tips for using the performance metrics dashboard.
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Poster: Team Cuts Overdue Meds by Half

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Hospital patients receive medications more quickly.
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Poster: New Printers Lead to Shorter Lines

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Colorado team saves money and reduces customer complaints.
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10 Essential Tips for Flu Prevention

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Beat the flu with these prevention tips.
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PPT: New Printers Lead to Shorter Lines

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A Colorado UBT saves money and reduces customer complaints.
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