Tools

Poster: Service Is Our Passion

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The KP Service Credo and our cause: patient-centered care.

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Poster: Modern Venue for Old-Fashioned Storytelling

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EVS team uses webinars to spread successful practices.

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Poster: Busy Call Center Boosts Morale With Fun

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Make time for some fun during your workday.

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Powerpoint: Busy Call Center Boosts Morale With Fun

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Team improves employee morale with healthy diversions.

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Poster: Fighting the Flu Face to Face

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More employees get the flu shot thanks to UBT.

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Powerpoint: Fighting the flu face to face

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Powerpoint: Modern Venue for Old-Fashioned Storytelling

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EVS team uses webinars to spread successful practices.

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PowerPoint: The Power of Teaming

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Harvard Business School professor Amy Edmondson

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Poster: Transporting Patients on the Fast Track

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A transport team improves turnaround times.

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PowerPoint: Contagious Commitment to Change

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Helen Bevan of Great Britain's National Health Service.

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UBT Performance Update, March 2012

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Presentation on teams' progress and regional goals

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Poster: Addressing Complaints Improves Service

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Great ideas from a Fresno Health Information Management UBT.

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Poster: Reduce Patient No-Show Rates

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Tips on how to cut no-show rates.

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Nine Steps to Create a Storytelling Run Chart

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Tell your UBT's success story visually.

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PowerPoint: Saving Money One Needle at a Time

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Lab team saves thousands on butterfly needles.

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PowerPoint: Sleep Clinic Finds Cause of Repeat Studies

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Team cuts wait times in half.

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Poster: Sleep Clinic Uncovers Cause of Repeat Studies

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Colorado team cuts wait times in half.

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Poster: Saving Money One Needle at a Time

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Careful needle choice can lead to savings.

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Poster: Cross-Training Ends Scanning Backlogs

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No more missed information in your medical record.

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PowerPoint: Errors Drop With Pre-Op Double up

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Team reduces missed antibiotic orders

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PowerPoint: Positive Choices Boost Attendance

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Team's monthly salad potlucks freshen up wellness campaign.

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Poster: Value Compass

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A guide for decision making and problem solving.

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Poster: Tell Me Your Story

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Share, and show the way to better health care for all.

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Poster: Tell Me Your Story [template]

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Help make KP the best place to receive and give care.

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