Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Tools

Six Questions Every Sponsor Should Ask

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Tips to better understand and respond to teams' needs.
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All in a Day's Work: Patient Safety

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A lighthearted look at patient safety.
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Daily Huddles

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Help for daily huddles. 
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PPT: UBT improves inpatient transport

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Making the best use of centralized dispatch.
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Meeting Logistics

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Just the nuts and bolts: Phone jacks, flip charts, markers.
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Hawaii UBT Cuts Costs, Clutter

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Ambulatory surgery recovery team improves OR efficiency
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Sample Meeting Evaluation Plus Delta

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Find out what worked well—and what didn't go so well.
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Value Compass

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Use the Value Compass to guide your way.
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Meeting Planning

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Find greater efficiency by following these planning tips.
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Working Styles

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Answer 5 quick questions to gain insight, build teamwork.
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SBAR Communication Technique

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A structured technique for organizing important information
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Recognition Questionnaire

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UBT co-leads learn to recognize performance improvement work
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Communication Stakeholder Summary for UBTs

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Keep everyone in the loop with this summary.
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UBT Rapid Improvement Model Template

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Basic steps for RIM.
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On-Boarding New Team Members

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New to the UBT? Check out this tool on roles.
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Worksheet: Team Trust Assessment

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Trust and confidence within the UBT.
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PDSA Cycle Progress Sheet

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How's your testing going?
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3 RIM Questions for Success

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Help members identify their improvement work goals.
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Using the UBT Charter

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This template helps lay the foundation for a UBT's work.
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Colorado UBT Reduces Wait Times

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Shifting duties can cut wait times.
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Poster: 8 Great Tips for Getting More People Involved

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Say it, share it, show it — engage your team!
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UBT Performance Tracking Tool

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Track your performance with this worksheet.
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Data Collection Planning Tool

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Know and collect your numbers.
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Checklist: Four Phases of a Meeting

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How to plan, open, run and close your meeting.
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